Emergency Out-of-Hours Service

If you require urgent communication support outside of our normal hours (Monday to Friday, 8am-6pm), we offer an emergency out-of-hours service to ensure you can still access the assistance you need. We understand that emergencies can happen at any time – we’re here to help you communicate effectively in critical situations.

Our out-of-hours services are available during the following times:

  • Monday to Friday: 6-11pm
  • Saturday: 9am-11pm
  • Sunday & bank holidays: 9am-4pm

We provide interpreters for a wide variety of urgent settings, including:

  • hospital accident & emergency
  • emergency doctors
  • police interviews
  • social services
  • a sudden death in family 
  • a mental health crisis

If you find yourself needing urgent support, don’t hesitate to reach out to us. Our interpreters are ready to assist with emergency situations – you’re never left without help.

Contact us:

Mobile – 07974 396299 (SMS and voice)
NGT/Relay UK – 18001 07974 396299

For details of our daytime duty-time service, click here.