Deaf Awareness Training
Once your staff members have attended one of our deaf awareness training courses you can be confident that your organisation will:
- Demonstrate an increased knowledge and understanding of effective communication with deaf and hard of hearing people
- Provide a more accessible service to deaf and hard of hearing service users
- Provide a better working environment for deaf employees
- Improve customer service, leading to increased loyalty and retention
- Show an increase in staff confidence, and therefore a reduction in frustration and embarrassment
- Demonstrate some of the ‘Reasonable Adjustments’ required of you under the Equality Act 2010, thus reducing the potential for litigation.