Deaf Awareness Training


Once staff members have attended our deaf awareness training course, you will be ensuring that your organisation will:

  • Demonstrate an increased knowledge and understanding of effective communication with deaf and hard of hearing people
  • Provide a more accessible service to deaf and hard of hearing service users
  • Provide a better working environment for deaf employees
  • Improve customer service, leading to increased loyalty and retention
  • Show an increase in staff confidence, and therefore a reduction in frustration and embarrassment
  • Demonstrate some of the ‘Reasonable Adjustments’ required of you under the Equality Act 2010, thus reducing the potential for litigation.

The Half Day (3 hour) Programme includes:

  • Types of Deafness
  • Deaf Culture
  • Barriers to Communication
  • Environmental Aids
  • Role of an Interpreter

As well as the areas above our deaf awareness course can be tailored to meet your individual organisations needs and include additional information.

All delegates will receive a Certificate of Attendance, and a comprehensive Information Booklet developed by NDS containing useful information about deafness.

If you’re thinking about doing some training, there are lots of reasons to choose NDS.

For information about our British Sign Language Courses, click here.[/vc_column_text]