Duty-Time Service

If you’re deaf or hard-of-hearing and need help making telephone calls or writing letters, or you want to book an interpreter then pop in during the times below: 

  • NDS, 22 Forest Road West, Nottingham NG7 4EQ on Wednesdays, 10am-12 noon. The time is split into 15-minute slots and you will be seen on a first come first served basis
  • Other dates at venues in the County – see poster for information (currently updating)

What we do:

  • Book an interpreter
  • Make a telephone call (where you cannot use NGT or Relay UK)
  • Help you understand letters
  • Assist you with English to write letters

What we don’t do:

  • Fill in benefits forms (this can be done through the Welfare Rights Service)
  • Telephone interviews for jobs
  • Make personal phone calls to friends/relatives

For details of how to get to us or for more information, please feel free to contact us