Duty-Time Service

If you’re deaf or hard-of-hearing and need help making telephone calls or writing letters, or you want to book an interpreter then pop in during the times below to NDS, 22 Forest Road West, Nottingham, NG7 4EQ.

The sessions below are split into 15-minute slots and people are seen on a first come first served basis:

  • Monday 1pm – 3pm
  • Wednesday 10am – 12pm
  • Wednesday 5:30pm-6:30pm

What we do:

  • Book an interpreter for you
  • Make a telephone call for you (where you cannot use NGT or Relay UK)
  • Help you understand letters
  • Assist you with English to write letters

What we don’t do:

  • Fill in benefits forms (this can be done through the Welfare Rights Service)
  • Telephone interviews for jobs
  • Make personal phone calls to friends/relatives

For details of how to get to us or for more information, please feel free to contact us